Thank you for shopping at Diane Payette & Grama Tippy-Toes.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging (unless it isn’t working properly)

Send the product to:

5 Nutmeg Court
Clifton Park, NY 12065

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable unless the product is defective.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Digital products

We issue refunds for digital products within 30 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [email protected]

Created with permission from the TermsFeed.com Return and Refund Policy generator.